ComplaintsforNice Stuff For Mom
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Complaint Details
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Initial Complaint
01/26/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On December 14, 2023, I bought five candles from the business for a total of $123.13. When the package finally arrived - after Christmas - one of the 5 candles was shattered and beyond saving. I immediately sent them an email explaining the situation and included a picture of the broken candle. I have since sent at least 4 other emails to them, and even went on to their website and under the "Contact Us" portion of their website I again explained the situation. To date I have received absolutely no response from them at all. I find it quite sad that a business would choose to not respond to a customer's complaint.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.