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Business ProfileforBeachfront Realty Inc.
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- Aventura, FL 33160-2148
- BBB File Opened:
- 12/15/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
John B
07/18/2024
Beachfront Realty Inc. Response
07/20/2024
************** has opted to distort the facts regarding the listing of his property. Every false claim and blatant lie in his review has already been addressed directly with him but I will gladly summarize the details below:
*******, an agent with Beachfront Realty, conducted a listing presentation and secured a valid, executed listing agreement with Mr. *** ***************, to sell their home. ******* is extremely professional, and while meeting with the ******, she discussed price and terms, reviewed comparable sales, the challenges of the current real estate market, and commissions. This agent behaved professionally and communicated with both Sellers when taking the listing. She took photos and then hired a professional photographer as soon as ************** expressed dissatisfaction with the original photos. Shortly after the for sale sign was installed in the yard, a neighbor who happens to be a licensed Realtor, approached the Sellers, and proceeded to make negative comments about the photos and claimed that ******* was charging too much commission, etc **************** wife recalled these comments to her friend, ************************, who is ******** aunt, and from that point on, ************** has been on a mission to cancel the listing. At my suggestion, ******* sent an email to the neighbors real estate ****** explaining the neighbor's unprofessional behavior and that her interference was quite damaging. The Broker said hed deal with it, but the damage was already done.
After that, the ****** were relentless in their claims that ******* did not perform well which is absolutely false. Once they made up their minds that they wanted to cancel the listing and they no longer allowed her to show the property.
I explained on multiple occasions to ************** that he was defaulting on the contract by not allowing ******* to do her job. I would not agree to cancel the listing because our contract is valid and I have every intent on supporting my agent who did nothing wrong. I explained that we would send him a withdrawal agreement if he refused to allow her to show the property but that we would not cancel the listing so he would be unable to list the home with another agent. He angrily told me that we ruined his relationship with his neighbor since writing to the neighbor's broker. I explained that his neighbor is a Realtor and is guided by a Code of Ethics and her interference of our listing was a violation of that code. For me, this is a matter of principle.
I sent him a Status Change form which is a standard form through the ***** of ********* clearly marked Withdrawn (not cancelled) like I explained on the phone, he signed it and returned it. I then changed the status in the *** so it didnt appear as an Active listing in the ***. I was clear about what I would do and never faltered in my explanation or action.
Beachfront Realty has been in business for nearly 30 years and we value professionalism and ethics. I would never hold on to a listing if my agent didnt perform well but that is simply not the case here and I think its quite important that I support ******* or any other agent that performs their jobs the way they are supposed to.
************** is angry and has now decided to go on a smear campaign, writing bad reviews about Beachfront Realty, everywhere he can. I cant stop him but I will not cave to this behavior. Its simply wrong.
I appreciate your time in reading my response and I ask that you dont publicly post his reviews since they are absolutely inaccurate.
Thank you!
***********************
Beachfront Realty, Broker
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