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Find a Location

Stingray Chevrolet Bartow, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforStingray Chevrolet Bartow, LLC

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Stingray Chevrolet Bartow, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1475 W Main St, Bartow, FL 33830
      BBB File Opened:
      10/1/2004
      Years in Business:
      11
      Business Started:
      8/1/2012
      Business Incorporated:
      5/23/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Bartow Chevrolet Company, Inc.
      • Bartow Chevrolet
      • Sparkman Chevrolet, LLC
      Contact Information

      Principal

      • James Schmid, Sales Director

      Customer Contact

      • Robin Wickman, Directory
      • James Schmid, Sales Director
      • Michael S. Sparkman, Managing Member
      Additional Contact Information

      Fax Numbers

      • (863) 800-9993
        Primary Fax
      • (863) 534-1894
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/20/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unresolved
      I took my 03 ***** Tahoe to ***** because my security light wouldn't go off and my truck wouldn't crank. I spoke with ***** at Bartow Stingray Chevrolet she advised me that the stater was burnt out, I asked her if I went and bought my own form a nearby auto parts store would they be able to use the starter and she said yes. After dropping the new starter off ***** called me and said that the mechanic didn't want to use the one I bought but instead offered to sell me one they had and she guaranteed that theirs would work, but it didn't. After their starter didn't work I decided to take my truck elsewhere and asked them for the bill that I owed. ***** replied that the total was over $900. I asked them why it was so high she explained that the replacement of the starter was over $300, so I asked to take the starter off of my truck because I have one in the back seat, they charged me $170 for the removal of the starter. I did not leave their property with any of their parts. Also, that charged me $135 for a diagnosis which was impossible because my truck's computer wouldn't work because of a wire that was burnt out behind the dashboard. After paying over $700, I also had to get my truck towed because it still did not crank. The responsible shop for fixing my truck is Chets Auto Repair for the price of $450 and my truck has been running great since.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Faith S

      1 star

      08/13/2021

      We purchased a brand new Chevy Silverado 5500 in October of 2020. Since the time of purchase, we have had the a.c. stop working 4 or 5 times (I've lost count). They have repaired the a.c. but never really fixed it as it keeps breaking. Now, we have a metal cooling pipe that the weld has cracked and leaked all fluids. Come to find out, after numerous phone calls and conference calls, GM knew there was an issue with this pipe and has done a redesign. Great? Not. They have not finished the redesign and give no timeframe when the new parts will be available and in the meantime have taken all current parts out of stock. So, if you have one of these trucks and the pipe cracks, you're stuck. I understand this particular issue is something that is out of Stingray's control but their service manager and branch manager give the vibe that they don't really care. They especially don't care when it comes to the a.c. issue we keep having.

      Stingray Chevrolet Bartow, LLC Response

      08/17/2021

      Sorry you have been having issues with your 2020 Silverado 5500. You are correct, we have been having issues with the A/C hoses and the cooling pipes on those vehicles. The good news is, both of those items have been redesigned and are now available to complete these repairs. The A/C repair we made for you in June did get the newly designed A/C hose/pipe. The replacement cooling pipe has limited availability at this time, but they are in the process of getting them out to the dealerships as soon as possible. I apologize that you felt we don't care. We have been frustrated with the parts availability as much as our customers are.

      Local BBB

      BBB Serving Central Florida

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