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ComplaintsforDependable Heating & Air
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/22/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 4/14/2021 Dependable Heating and AC installed another zone/air handler to an existing AC/Heat Unit for $2,000.00. The unit was determined to not be compatible and has not worked since the day it was installed. This incompatibility was the error of the installer, Dependable. We have a $2,000 unit that will not work and the company representative, Steve L******, after numerous text messages over more than a 6 month period has not rectified the situation. He appears to have no real intention of doing anything to solve the issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.