Business ProfileforJade PMC, LLC

Okay, so I want to begin this by saying I am one of those most patient and professional individuals you will likely come across. But, today me and my son's father was definitely inappropriately treated by the lady (who says she is the regional manager) that answers the phone for this property. Her name is ******* ********. My son's father is looking for a home, and I am assisting him with his search. We came across this property, so he applied yesterday. Well, he works Mon-Fri and per the reviews and from our experience already, it is clear that the leasing office isn't the easiest to reach. Because we have a special needs son, I am home and available during the day. So, my son's father asked me to try to get a hold of the leasing office today to confirm whether his application was received and of course to ask some other general* questions... general, not personal*. Well, today I finally get in touch with the lady in the leasing office and she is COMPLETELY RUDE. I explain to her that I am calling on behalf of my son's father but because of his work schedule and the difficulty in reaching their office, he requested my assistance with contacting them. The questions I had were very general and did not require her to give me any PERSONAL information, but she claimed that she would have to speak to him not me since I wouldn't be on the lease. No problem. So, I call him and let him know what she stated. So, he calls the office (3-way call) and gives the lady PERMISSION to speak to me on his behalf and yet and still she wants to be difficult saying that she will email him. This extremely irritated me, because instead of being helpful and doing your due diligence to assist someone, she was trying her best to be difficult and nasty.. and it's not like she explained any policies preventing her from giving me general* information about the availability of units or anything.. She just flat out did not want to give me any information since I wasn't going to be on the lea