Business ProfileforAtlantic & Pacific Companies

On April 20th 2024 I paid a total of 245 for a application/admin fee at Atlantic *************. The address is ************************************************ . I got denied a few days later. According to the agreement I am supposed to get a partial refund 150 (admin fee) within 30 days. It is now July 22. A total of 3 months without any payment. Then they are so hard to reach. You literally have to go into the office if you want things done. I've been more than patient and have spoke to a woman last month (June) *******. She said they will resend it because it wasn't sent . So I gave her my new address because I did move. Although at my last resident my aunt is still present. SO I DIDNT miss it , it never came. She also said it will take 7-14 days for it to get here June 6th. I waited a month to give them time. July 8th I called again because I havent received it still! I talked to Keoisha and *** on the phone. I asked both of them for corporates number but both said they didn't know it. How you don't have corporates number ? I wanted to talk to ******** THE MANAGER for corporate number but she was in a MEETING with corporate they said. ******* then gave me the sorry excuse that she was new so thats why she doesnt know it. How are you new when I talked to you over a month ago? Then she said ******** will call me later that day ! July 11th ! SHE NEVER CALLED NOR EMAILED BACK! I gave them the correct address June 6th , July 10th in email and number, and again July 11th ! Then July 11th ******* said something different than June 6th. She stated it will take 2 weeks processing and another 2 weeks to get to me. She forgot when she last talked to me she told me 2 weeks not 4. So this was easily a cover up. Its been more than 4 weeks and still nothing. I then left a ****** review. They replied Please email us to confirm we have the correct address on file.on July 11th. I already did July 10. Then ******** finally called me back JULY 16 saying it should be here by TODAY July 22. NOPE