9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from William H
1 star07/29/2024
Same as other reviews. When ordering you are given a next day shipping date only to be informed a week later that the items ordered are "on backorder." This has happened to me twice. It won't happen again. Stay away from this company. There are other options out there.Review from Ken D
1 star06/28/2024
Do not do business with this company, taking your money is the only thing they can do right.Review from Jack S
1 star08/21/2023
Advertises one price then calls claiming they can't sell at advertised price. Unless you pay them an additional $10 they cancel your order after a week of waiting.Review from Ronnie R
1 star05/04/2023
Horrible company, I do not think there legit, places my order online , says ready for shipment the next day , a week later still has not shipped, made a phone call all apologies and said order would be expedited next day, well next day still no movement, called again and the same ordeal there gonna expedite for sure was a slip up at the warehouse, 3 rd day still no movement so I call again , this time they try to strong arm me telling me once the order has been prepared they cannot cancel my order and hang up on me , call right back and you can hear this phone call is overseas kids playing in the background another language besides English is being spoken in the background and you can hear the guys dogs barking, so I ask to cancel my order again, this time they say no problem there going to send me a confirmation email, get the email and it's an invitation to subscribe to a website I have no interest in, luckily I paid through PayPal and sent them all the information and PayPal promptly got my money back, I strongly recommend anyone stay away from this siteReview from Geof S
1 star04/21/2023
The company looked like they were part of echo company because of their name and likeness to the echo company logo. I found out the company is really called *************. They told me the items I ordered were in stock and then after waiting more than a week for delivery, I requested cancellation of the order and they said my money would be refunded in 24 to 48 hours. The estimated shipment date was 05/05/2023 (I placed the order on 04/09/2024). I waited for the refund and didnt receive it so I contacted them again A couple days after that, they told me I couldnt cancel the order because now it was in stock. I requested repeatedly to not send the order to me because l ordered the items from a different vendor due to necessity. I feel like I have been scammed due to they use the echo name and a likeness to the echo logo. I thought I was buying from the echo company.Review from Richard F
1 star02/24/2023
Okay, if you want to wait almost a month to get your parts. Never again!Review from Herb S
1 star11/01/2022
Same deal. Ordered parts, multiple emails phone calls to no avail. I mean why even answer the call. Needed these parts for a job and now I am over a week behind with a customerReview from Kira M.
1 star05/04/2022
This company’s entire process has been a nightmare. I’m a first time customer with this company and customer service has been argumentative and unprofessional regarding returning a product that was sent incorrectly. The company’s website is faulty and sent me the wrong part and customer service is unwilling to send me the correct part without charging me a restocking fee and triple shipping costs. Customer service claims they are unable to put me on the line with a supervisor and they don’t know when a supervisor will be in. Highly unprofessional and untrustworthy.Review from Jimmy G
1 star02/08/2022
Cancelled order and they completely ignored the request and then replied to my cancellation email saying it's on the way. How slimy.
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