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ComplaintsforWww.aphoralux.net LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/31/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a hair frontal with this business 2/27/23 and I never got a tracking or invoice so I contacted the merchant but when I wrote them via email there were automated messages that came up so I waited until 3/14 to contact them via their phone # that was listed and was told to please text I inquired about my item and was ignored, then I wrote again on social media because it seemed the responses came quicker they told me my order would be here by 3/17 which was a Friday never received anything so I messaged them again being patient and asking for my money back at that point still nothing I just want my money back!!!Initial Complaint
01/23/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order back in November 18 2022 I never received my package. I called the company and sent messages that I will receive my order by Friday and never did.I was told I will be receiving an refund. Im still waiting to receive a refund to this day
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.