Business ProfileforMDVIP, LLC

With great disappointment and frustration, I am submitting this complaint with MDVIP. My husband and I have been enrolled with MDVIP for almost two years. We felt that we had finally found reliable, competent, available health care with a physician in ********, ** who was with MDVIP. My husband was seen by this physician in July of 2023 with complaints of significant acid reflux and unexplained weight loss of 25#. She ordered antacids and an ultrasound of the abdomen. When the results were negative she assured us it was nothing serious and many senior citizens have gut problems. She said that since he had an appointment with a gastroenterologist in a few months he would have further testing. More antacids were recommended. Weight loss contiinued.She did not try to expedite his appointment with the gastroenterologist although she said she knew him well and mentioned him by his first name. His appointment with the gastroenterologist was two weeks before we left NM for our winter home in **. The endoscopy and colonoscopy results were neg. except for gastric irritation and he was told to continue on antacids.When we got to Fl. I contacted the doctor as he was feeling worse and her response was it was a new problem and to go to the ** or find a gastroenterologist. I reminded her that these symptoms were not new. I knew no gastroenterologist in ** so I suggested he might see an MDVIP physician in the area. She said that was a great idea. She never offered to help. Since it was impossible to make an appointment on my own, I had to ask for help from a family member in **, who was a physician and he contacted a colleague who was a surgeon who saw him.By now, it was December, and we learned he has stage 3 PANCREATIC CANC**. He is getting chemo. We have NEV** been contacted by our physician to see how he is doing. We want to cancel our membership. In January my husband contacted MDVIP and was told we would be turned into collection if we didnt pay the full year.