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Find a Location

MobileHelp has 1 locations, listed below.

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    • MobileHelp

      5050 Conference Way N STE 125 Boca Raton, FL 33431-4462

      BBB Accredited Business

    Customer ReviewsforMobileHelp

    Medical Alarm
    View Business profile
    View Business profileBBB accredited business

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    404 Customer Reviews

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    • Review from George P

      5 stars

      06/26/2024

      Excellent sales representative Matthew P.. Knowledgeable, professional, courteous & made sure ALL my questions were answered before I hung up. Offer matched or beat ALL other companies I tried including "Lifeline" directly. Full system provided. Recommend Annual plan if affordable for you, includes thirteen months, no contract (if cancelled for any reason, $ prorated & credited back to payment method. Call them! Will be thankful for affordable & competitive pricing. ?? ??
    • Review from Cheryl G

      5 stars

      06/25/2024

      ******* is an excellent representative for Mobilehelp. He was thorough and professional and explained everything in detail. Thank you very much for your help! I appreciate it very much. You have put my mind at ease
    • Review from Eleanor C

      5 stars

      06/24/2024

      ***** did a great job! Great listening skills. No high pressure selling.
    • Review from Arline S

      5 stars

      06/24/2024

      MobileHelp and **** gave me TRUST in your company! I am very happy that I joined. Sincerely, ******
    • Review from Gabriela M

      5 stars

      06/23/2024

      They are the best! Not pushy, no fancy gimmicks, just general patience and understanding. They (********) made it a point to carefully answer all my concerns and questions, and she showed compassion for my elderly parents. I felt so satisfied with everything I heard/learned that I purchased a plan (affordable) for both of my parents. The 13-month rate was fantastic. I highly recommend them over the other medical alert system companies.
    • Review from glenda s

      5 stars

      06/22/2024

      ***** was fantastic! She really listen to my questions and gave clear precise answers. I felt she was really addressing MY needs nor just trying to sell me something. A customer service professional!!
    • Review from Jean M

      5 stars

      06/20/2024

      ***** was awesome. Answered all of our questions, made the whole process smooth. Besides, he's Irish.
    • Review from Linds B

      5 stars

      06/20/2024

      ******* was my representative and was a pleasure to talk to. He explained about all the alert systems for my needs and I settled on the one that fits best. Thank you for all your help. *****
    • Review from Steve A

      5 stars

      06/20/2024

      Your agent, *************************, was most helpful and detailed in his explanations of your system and financial agreement information. ******* reviewed all options and made appropriate recommendations to insure a custom fit specifically for my dad. He set up a three way call with my father so the three of us could go over the details together. The process was efficient and only took about 15 minutes to complete including questions we had. We would highly recommend MobileHelp to others interested in your services. Thank you for providing our family with this peace of mind. Looking forward to equipment arrival.
    • Review from Susan B

      5 stars

      06/19/2024

      Very helpful, answered all the questions that I had. Didnt pressure sale.

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