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Find a Location

Vanguard Moving Services LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vanguard Moving Services LLC

      433 Plaza Real Ste 275 Boca Raton, FL 33432-3999

    • Vanguard Moving Services LLC

      1712 S Dixie Hwy STE 2 Lake Worth, FL 33460-5887

    Business ProfileforVanguard Moving Services LLC

    Moving Brokers
    Multi Location Business

    Current Alerts For This Business

    Alert:

    On September 16, 2022, BBB completed an investigation into this business.  The investigation determined:

    Vanguard Moving Services LLC’s USDOT common carrier/household goods license was involuntarily revoked on August 29, 2022.  As of September 16, 2022, Vanguard Moving Services LLC’s moving broker is active. 

    BBB will continue to monitor and update the company's report as needed.

    Alert:

    On September 16, 2022, BBB completed an investigation into this business.  The investigation determined:

    Vanguard Moving Services LLC’s USDOT common carrier/household goods license was involuntarily revoked on August 29, 2022.  As of September 16, 2022, Vanguard Moving Services LLC’s moving broker is active. 

    On September 16, 2022, BBB sent correspondence to Vanguard Moving Services, requesting additional information about the company, including the circumstances of the USDOT common carrier status revocation.  We are awaiting their response. 

    BBB will continue to monitor and update the company's report as needed.

    At-a-glance

    Customer Reviews

    3.55/5stars

    Average of 143 Customer Reviews

    Customer Complaints

    79 complaints closed in last 3 years

    45 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Vanguard Moving Services LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vanguard Moving Services LLC

        433 Plaza Real Ste 275 Boca Raton, FL 33432-3999

      • Vanguard Moving Services LLC

        1712 S Dixie Hwy STE 2 Lake Worth, FL 33460-5887

      Location of This Business
      433 Plaza Real Ste 275, Boca Raton, FL 33432-3999
      BBB File Opened:
      11/2/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Related Businesses
      Business Management
      • Mr. Joshua Marks, Manager
      • Customer Service
      • Joshua Matthew Veal, Manager
      • Alec Nadjari, Manager
      Contact Information

      Principal

      • Mr. Joshua Marks, Manager
      • Joshua Matthew Veal, Manager
      • Alec Nadjari, Manager

      Customer Contact

      • Mr. Joshua Marks, Manager
      • Joshua Matthew Veal, Manager
      • Alec Nadjari, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      79 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      The issue is that Vanguard gave us a quote that was nearly $10,000 less than what was paid and we had gone over this WITH PHOTOS. This is a bait and switch that relies on the fact that we are in a time sensitive situation where we have no options when the new bill is presented. There were a lot of little promises that were not kept as well. Such as furniture being put together, large mirrors hung and delivery time and date.

      Customer Reviews

      143 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deborah H

      1 star

      07/08/2024

      Unacceptable business practices. The original moving estimate was $2.2K, and by the time they subcontracted to two(2) other companies, which were terrible, I ended up paying $7.2K to move my daughter from *********, ** to **********. When I reached back out to the Vanquard representatives, the woman was rude to me, as if I wasn't a client. She had the same attitude as the G&M Movers representative, very negative. I was accused of hollering at the representative, when that wasn't true. Threatened to place me on hold like I was a child. Unfortunately, my daughter was intimidated by the men that showed up at her place in ************, hovering over her as she tried to navigate the situation and get help from both representatives on the phone from G&M Movers (contracted mover) and called Vanguard Moving Services - no answer of course!! She had a flight to move back to the west coast in a few days and shut down all details in **, so she was nervous and felt a lot of pressure. This company is a disgraceful company, and they low-ball estimates and bring in more unacceptable business entities whose businesses should be shut down. When her belongings finally made it to **********, she had to call the police in order to deal with the driver and owner of yet another subcontracted company, ** Movers who collected the remaining payment amount of this $7.2K raggedy deal. Both my husband and I were dealing with the fiasco until all of her assets were unloaded ~ a total nightmare situation. The ****** here is to do your research on any company that you're doing business with; my daughter is young and was trying to handle her business and obviously trusted this unprofessional and crooked company.

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

      BBB reports on known marketplace practices.

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