Business ProfileforKeter US
At-a-glance
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Business Details
This is a multi-location business.
- Headquarters
- 901 W Yamato Rd STE 180, Boca Raton, FL 33431-4409
- BBB File Opened:
- 10/13/2021
- Business Management
- Almitra Badger
- Contact Information
Principal
- Kylee Peters, President
Customer Contact
- Kylee Peters, President
- Almitra Badger
Customer Complaints
20 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
10 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
ROD C
08/21/2024
Keter US Response
08/22/2024
We apologize for the problem with your Keter purchase. Upon the review of your Keter case, the warranty excludes any type of weather-related damages. Below is verbiage from the warranty for your review. Please feel free to contact our customer service team at ************ available Monday thru Friday 8 am thru 5 pm, EST.
Your Keter product (the Product) was manufactured from high-quality, recyclable materials under rigorous control and supervision. Should a problem occur with the Product, please address your claim to Keter customer. This warranty covers product failure resulting from defects in manufacturing or materials for a period of 10 years from the date of original retail purchase. (The term defects" is de?*** as imperfections that impair the use of the Product). This warranty does not cover defects resulting from normal wear and tear, including, but not limited to, scuf?ng,scratches or fractures caused during use, discoloration or fading, rusting,unreasonable use, abuse, negligence, alterations, painting, moving, transporting,or relocating the Product, acts of Nature, including, but not limited to,hail, any type of storm, ?ood and ?re, and consequential or incidental damages.Assembly and handling not in accordance with the recommendations, guidelines and restrictions as described in the Product's user manual, and usage for commercial or public applications, will void this warranty. Keter is not responsible for any damage incurred by third parties or damage to or loss of objects inside or near the shed. Upon submitting proof of purchase and evidence of the claimed product failure, and subject to reporting the failure in a timely manner, Keter, at its sole discretion, will replace defective parts of the Product, or refund you a prorated portion of the purchase price on a straight-line depreciated basis for the length of the warranty.
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