Business ProfileforEverything Neon

I ordered a custom sign on 6/21/2023. I used the custom glass neon sign page and received a flimsy plastic LED sign. I spent $459.85. My order number was #************* I was told that the company no longer makes glass signs and they admitted on the phone that I was not sent the correct sign. They asked me what I was willing to pay for the sign and I told them that I am not willing to pay for the sign and I will return it if necessary. They never offered to let me return it, they only wanted to weasel money out of me. The website shows many "testimonials" of people receiving glass signs, but I was told on the phone that they have only made one glass sign ever. If that is the case, then they are falsely advertising. They offered a partial refund but I never received it nor did I ever hear back from them despite them admitting that I was charged too much. They told me that they would get back to me, but they never did. I tried emailing the business three separate times and I still have not received any refund or contact with the business. The link I used to make my purchase was ****************************************************** As you can see, it states that I will receive a custom GLASS neon sign. I did not. It was LED plastic and cheap.