Business ProfileforInfinity Sales Group, LLC

If I could rate them lower than one star, I would. I received a flyer in the mail from Windstream advertising a promotional deal for ***************** so I called the number on the flyer to get information. My call was answered by an *** salesperson who said he represented the company. *** gave me a quote that confirmed what was on the flyer and I agreed to it. When I called Windstream to schedule the installation, they gave me a completely different price which was much higher. Windstream said *** must have misinterpreted the promotion. I canceled the order immediately and called ***. They said the promotion had actually expired and the *** employee I spoke to made a mistake. I also had been given a quote for *************** for a second residence. The promotion also required autopay. I supplied the information and was told to listen to a recording that described the pricing and service. The numbers in the recording were much higher than what the *** employee said. The recording prompted me to press 1 if I agreed. I did not press anything. Instead I said No. I have a question about the price and service. The *** employee came on the line and said the first price he gave was from a promotion that had expired - the same story line as the Windstream issue. I refused the offer. That day Xfinity processed 3 withdrawals from my account. I called them but could not get help because I had no account with them! I called *** and they said they could not reverse the charges, and that only Xfinity could do so. *** gave me another number for Xfinity corporate. I called and was prompted to enter an account number. Since I didnt have one, the call was ended. It was ridiculous. Thankfully my bank helped me with the unauthorized transactions. There were 3 in all. Please, call providers directly about any flyers or promotions. Do mot make any agreements with ***.