Business ProfileforInteractive Media Technologies, Inc.

On June 3, 2024, I purchased a calling service through the SecuTel.us website to speak with an inmate. On the promotion page, it stated that I would be sent a special phone number to give to the inmate so they could use that number to call me. I didn't receive the phone number I emailed them several times and talked to them on the phone and I was given the runaround, no phone number was provided they refused to give me a refund. I would also like to add that when I paid for the subscription they tried to charge me three times what I was supposed to be charged which was $45.98 they tried to charge me $137.94 my bank did not allow the three payments to go through and they called me to confirm that I purchased the phone subscription I told my bank that I only authorized one payment of $45.98 I have been a victim of fraud in the past someone tried to steal $400.00 from my bank account using Apple Pay and my bank blocked it. I should have seen the red flag when they wanted to charge me three times instead of one payment of $45.98 I trusted them so I told my bank that I only purchased one subscription. I tried getting a full refund but they keep sending me emails the last email stated that I had to subscribe to a third-party phone subscription company, and I replied that I was not going to get a third party to get the service that they are supposed to provide, I told them that I want a full refund. This is why I am reaching out to the Better Business Bureau I don't want other people getting scammed like I have. And I want a full refund. They emailed me a receipt with no account number and the link that they have is not valid it doesn't work. And I can't save the receipt it doesn't let me I have to take screenshots. Thank you, ********************************