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ComplaintsforZelenko Labs, LLC
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Complaint Details
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Initial Complaint
09/19/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered z-stack for children. This was ordered in July. They have yet to send me my order. I received an email August 5th. Telling me they were going to send my order on that coming Friday. To no avail have received anything. They did this before last year. Same senerio, I don't know why I trusted them again. I want a refund. I'm moving out of state. I want my money back.Business response
10/02/2023
We have issued a refund to this customer. Apologies for any inconvenience this may have cause.Customer response
10/03/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.