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Find a Location

Educare Academy and Childcare Centers LLC has 1 locations, listed below.

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    Business ProfileforEducare Academy and Childcare Centers LLC

    Child Care Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10220 W Terry St, Bonita Springs, FL 34135-4735
    BBB File Opened:
    5/12/2014
    Years in Business:
    14
    Business Started:
    12/4/2009
    Business Incorporated:
    12/4/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C20LE0254 for this business, issued by Florida Department of Children and Families

    These agencies may include:

    Florida Department of Children and Families

    9393 N Florida Ave

    Tampa FL 33612

    (813) 558-5900

    https://www.ourflorida.com

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kendra Stamp, Managing Member
    Contact Information

    Principal

    • Ms. Kendra Stamp, Managing Member

    Customer Contact

    • Ms. Kendra Stamp, Managing Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My 3 year old daughter was enroll i. This daycare EduCare Academy since 03/2022 until 1/2023 I withdrew her because in October a new owner ************************* came on board and too many weird changes started to take place , miscommunication with me as a parent , my daughter had different teachers inconsistent than man started to work there without me being communicated I was not comfortable man being around my daughter and having to find out on my own until eod that I went to pick up my daughter, and when I questioned the owner ************************* about who they are all she will say is They are my son and my nephew and they have to help out since I am short staff so they are here to cover if I need them I also asked who is my daughter teacher now since her previous teachers left the daycare, ******* will say who ever can cover because we are short staff and Im marking changes in between the fact that my daughter will be given to me all dirty as if she will bathe in dirty , she will have scratches in her face and no one can never tell me who or what happened, 2 times she was given to me with no underwear only pants on , when I questioned the issue ******* got very defensive and said she will address it. than I will bring pull-*** in and she will be given back to me with a different diaper. I finally told ***************************** last day will be 1/27/23, I went on Friday to pick up Lindzey things and pay that week , I was told by ******** daughter I had to pay 2 weeks plus the current week , the 2 weeks were because I didnt give her enough notice which that will some up to $420.00 I do not have that kind of money . So that same day Friday 1/27/23 that person in front desk told me ****** was not available, but I should go back Monday to pay all $420.00 and than she will release my daughters belongings and than she will provide me with the tax letter I needed to fill out my taxes , I I told her I may not have time to go because I work and she said well you want your tax form right?
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David M

    1 star

    04/16/2024

    Had my 3 year old, attend this school. Issues from the start and the communication between the staff and parents is abysmal.The owner ****** has no face for the daycare, no contact info other than an email. And is very rude and condescending.I had no choice but to use this daycare since its close to work but I advise if you care for your childs well being, dont take them here.The staff is subpar, and also no affection shown to the children, at least from what I saw. Also you better get receipts for what your paying for because if they charge you, they cant tell you whats it for and no explanationI ended paying over ***************************************** that school, with no explanation as to why, other than they cant figure it out my second child has autism and non verbal, so he is challenging. The staff isnt equipped for kids with special needs seeing as the second day my son was there he jumped the fence and was only found when passerbys called the police. I understand kids do wild things but if youre getting payed to take care of my kids I expect that. He had enough time and was unsupervised to get to the main road. What does that tell you?

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