ComplaintsforAmerican Quality Construction
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Complaint Details
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Initial Complaint
05/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On July 27, 2021, AMERICAN QUALITY CONSTRUCTION *********************** was hired to install seamless gutters on my home for a cost of $1000. This company was to furnish all labor and proper materials necessary for the completion of the work. The company also has a Warranty of 1 year coverage of Labor and Installation. I notified the company that the gutter on the rear of the house is not seamless and has a seam between two sections, and the seam was connected by only a couple screws. The gutter screws did not hold the two sections of the gutter together, and the gutter has separated and is not draining properly. I have called the company many times, and emailed photos of the gutter. Apparently, the company does not value customer service since no one is returning my calls or responding to my email. The online information of the *************************************************** (****) states this companys license as ********** which is ******************** DBA: American Quality Construction which is noted on *********************** website. Filing this complaint with BBB will hopefully help to resolve the matter of replacing the faulty product installed or a refund. Below in the company contact information.AMERICAN QUALITY CONSTRUCTION *********************** ******************************************************************************************* **** ******* E: ************************* T: **************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.