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Find a Location

Aspen Dental has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aspen Dental

      7012 Hawks Harbor Cir Bradenton, FL 34207-5860

    • Aspen Dental

      11741 S Cleveland Ave STE 30 Fort Myers, FL 33907-2854

    • Aspen Dental

      1602 Cortez Rd W Bradenton, FL 34207-1440

    • Aspen Dental

      1750 Tamiami Trl Ste 100 Port Charlotte, FL 33948-1045

    • Aspen Dental

      22911 Lyden Dr Estero, FL 33928-7045

    Business ProfileforAspen Dental

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    126 complaints closed in last 3 years

    83 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers Dental assistance

    Business Details

    This is a multi-location business.

    Find a Location

    Aspen Dental has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aspen Dental

        7012 Hawks Harbor Cir Bradenton, FL 34207-5860

      • Aspen Dental

        11741 S Cleveland Ave STE 30 Fort Myers, FL 33907-2854

      • Aspen Dental

        1602 Cortez Rd W Bradenton, FL 34207-1440

      • Aspen Dental

        1750 Tamiami Trl Ste 100 Port Charlotte, FL 33948-1045

      • Aspen Dental

        22911 Lyden Dr Estero, FL 33928-7045

      Location of This Business
      7012 Hawks Harbor Cir, Bradenton, FL 34207-5860
      BBB File Opened:
      2/19/2016
      Business Incorporated:
      8/26/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of DN14128 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN19229 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN20522 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN19096 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN21389 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN20711 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN20427 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN20202 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN19891 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of DN22746 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • R Dustin Dixon DMD Holdings, PLLC
      Business Management
      • Dr. Raymond Dixon, Owner
      Contact Information

      Principal

      • Dr. Raymond Dixon, Owner

      Customer Contact

      • Dr. Ricardo Montero
      • Dr. Ashley Keen-Ramirez
      • Dr. Armen Grigoryan
      • Dr. Fernando A Neira
      • Ms. Kelly McKenzie
      • Dr. Jennine Santeiro
      • Dr. Raymond Dixon, Owner
      • Ms. Julie Grover, Office Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      126 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/09/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I just received a collections bill for $925.00. I was told my bill was paid in full and I do have receipts. I used my HSA card and had it all covered. They tried to put me into this thing called care credit. I thought is was a deduction account from the office. I never heard of care credit. Then care credit started billing me. I went back and forth with the office and asked why they would put me into care credit when I checked my available balance in front of them, Aspen billing employees at the office where I had my procedure. I fought off care credit and made them reverse the billing. I thought we were complete but Aspens computers went down and I had to wait on that. Care credit even tried to give me a check as if I over paid. I did not pay them anything. When the computers came back after about 4 weeks, the bill back and payment was final. I would not have gotten dentures if I could not pay it in full. My HSA gave me that availability. So now I'm in collections for $925.00. I feel like I'm being scammed. I even had them scan the receipts. My insurance, Delta Dental paid almost half. So. The total was approximately $6000.00
      Read More

      Customer Reviews

      39 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sandra R

      1 star

      06/18/2024

      I hope more people verify these comments before going to Aspen Dental, because truly the service they offer must be one of the worst in the entire country. My experience is almost the same as all the previous comments, I have spent more than 4 months trying to know what the correct amount of my invoice is and today after 4 months, I was able to know the correct amount, terrible customer service, they never communicate with the supervisors, truly one of the worst experiences of my entire life.

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