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ComplaintsforLuminary Medical Group
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Complaint Details
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Initial Complaint
11/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have requested my medical records for over a month now from this practice with no resolution. Emails, voicemails and faxes have been sent. Calling over a dozen times and have only reached 2 people who state they cannot help and will send the request somewhere but don't tell you where or who can followup with. This is holding up surgery determinations as the information is needed immediately. I have tried to get thru and ask for a supervisor and have been disconnected.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.