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Find a Location

AutoNation Ford Bradenton has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutoNation Ford Bradenton

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5325 14th Steet West, Bradenton, FL 34207
    BBB File Opened:
    12/17/1998
    Years in Business:
    28
    Business Started:
    12/20/1995
    Business Incorporated:
    12/20/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF-1004494-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV2226 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • First Team Ford of Manatee, LTD
    Contact Information

    Customer Contact

    • Mr. Troy Brown, General Manager
    • Ms. Barbara Miles, Executive Assistant
    • Mr. Andrew Bilan, Service Advisor
    • Mr. David C. Bruder, Vice President
    • Ms. Ellen Carbonneau, Controller
    Additional Contact Information

    Fax Numbers

    • (941) 747-5973
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have a ************************************ shop for the 3rd time. **** knows all about this part. Less then a year ago I was told it was under warranty after in the car they it wasn't and tried to get me fir $3200 I ended up paying over 2000. Not a year later I had to bring it back. I called they said bring it in we will look at it that was Monday 4/8.. today is the 16th they still have my car now the part is under the warranty but no one told they were keeping my car everyday I got a different excuse or they just don't communicate with you at all. Asking ****** who is charge for a loaner we don't give loaners on warranty cars. I said I have no transportation I still don't have a car he said we only have one tech. How us that my problem. They have not communicate with me at all.. I Want My money back on this part. Two years of stress with place is un acceptable. A woman walking in to a service of sharks. I'm reaching out to you first before I go to a lawyer..
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lyndsy J

    1 star

    06/27/2024

    Once again, I am stranded. For the SIXTH time. This service department does NOT know what they are doing & do NOT stand by any ethical standards. This service department is a scam. I wonder how they would feel if it was their wife, daughter, sister, mom or grandmother. If you are looking to get an oil changed this may be the place but if you have any other service problems go elsewhere. I took my vehicle to **** on 4 separate occasions as the vehicle was not starting. Each time they had my vehicle over a month & still could not figure out the problem as it was not showing any codes. However the last two occasions when dropping off my vehicle it was not starting while there so they could clearly see there was a problem with the car. The most recent time I was told the tech was starting my car frequently which is ironic as I got two separate alerts that my car was in sleep mode for not being started for over 14 days. I picked up my vehicle this past week & was told we don't know whats wrong. Instead of using mechanical skills & diagnosing the problem they let a customer leave knowing the problem is still active & its a waiting game for it to reoccur. *** in service was great through all of it so if your going for your easy oil change ask for him. Otherwise do not go here.In response to your response; you had my vehicle 5 months total in the year 2023, most recently the entire month of January for the 4th time for the same *********** were still not able to fix the problem. It is past the point of making anything up.

    Local BBB

    BBB of West Florida

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