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Find a Location

Oasis Ponds LLC has 1 locations, listed below.

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    Business ProfileforOasis Ponds LLC

    Ponds

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4852 Boston Common Gln, Bradenton, FL 34211-8489
    BBB File Opened:
    8/30/2021
    Business Management
    • Sean Kaplan, CEO
    • Joel Kaplan, Manager
    Contact Information

    Principal

    • Sean Kaplan, CEO

    Customer Contact

    • Sean Kaplan, CEO
    • Joel Kaplan, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This is about hiring a pond contractor Oasis Ponds to build my front pond feature, and the entire project has been manhandled, while the contractor has been using drugs, losing balance, and passing out on the property and having an extremely angry disposition and fighting with others that work on the property and sending text messages of threatening nature and totally out of line. We have already paid ****** and have spent over $50,000 so far that includes paying for every material that is on the job site and have a complaint with the sheriff for items that he stole on Jul 11 th, had a loud dispute because his feelings were hurt , I cannot allow them back on the property although the people that work for him were begging and pleading and trying to apologize for his bad actions because we did a background search on ********************* and understand that he has a history and does not even have a drivers license and is on the recovery program. I made the error of judgment with how he spoke to me in the beginning and got into doing business with this company. His dad would drive him every day to work and he had two people working for him namely **** and ********, who are a couple who gave us to understand that they were not his employees in business terms because he did not pay them for this job and lied to them the whole time and they did not have any form of insurance and **** was operating all the equipment without a license and if anybody got hurt on my property, the entire liability would have been on me . I have proof of all the payments made and the way he writes messages and audio recordings and any proof that you might need to understand further about this case because I have a limitation on how much I can write about this complaint here. You can email me anytime or call me on ************. I can provide you detailed description of anything you might need with proof. I really hope you can help me out with this ordeal that Im going through. Thank you so much.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Taylor R.

    1 star

    08/26/2021

    Lack of respect, demonizes client for having questions following install of pond related products. Did my pond landscaping as well and left out a barrier for weeds under my mulch by accident but won't admit it. Instead claims that it's "because I'm cheap" after spending almost 12 grand on the entire project. Even charged me to come back to resolve the issue, and created new issues with my [pond lighting after leaving the final time. Completely disgusted, someone who claims to be a landscaping professional would NEVER leave out a weed barrier and then blame the customer. Total joke.

    Local BBB

    BBB of West Florida

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