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ComplaintsforDPR & Associates,LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I want to put a complain because dpr & associates were supposed to help us with 2 timeshare that we have. We would keep in contact through email and phone calls, they would just keep telling me to wait a bit longer for the company to send it to collection but with all the covid happened everything got slow. Today I recive some paperwork from the timeshare and tried emailing it to them and it said undeliverd so double checked everything and it was correct also called and could not get through I have no way of getting in contact with them don't know what to do, I already paid them in full for there service and there was a 100% money back guarantee, but nothing was done and I'm still with my timesharesInitial Complaint
04/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
we hired the company to get us out of 2 time shares we own in 2019. There was communication by email and phone calls up to March of 2021 with being able to communicate by email and phone. However, today I emailed them another document that I received from the time share resort and it came back undeliverable to both the support email as well as the person handling my account. Tried calling the number but I can see that it is busy and has been busy all day, the fax line is no longer in service. I have paid for a service that is 100% guarantee or money back but cant get anyone to respond. I have emailed *********@dpr-associates.com without a reply..
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Contact Information
Business hours
Today,10:00 AM - 6:00 PM
MMonday | 10:00 AM - 6:00 PM |
---|---|
TTuesday | 10:00 AM - 6:00 PM |
WWednesday | 10:00 AM - 6:00 PM |
ThThursday | 10:00 AM - 6:00 PM |
FFriday | 10:00 AM - 6:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.