ComplaintsforSuper Ship
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Complaint Details
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Initial Complaint
05/17/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
2/6/2024 $60.00 plus $199.99 4/10/2024 $199.99 name on bill is Biolyf supply original order was sent and I saw it was not as advertised. ad said 325mg cbd gummy, on bottle it said 300 mg 30 caps. 2/6/24 I was charged $60.00 $199.99 - I did not order this, did not open. tried to call company went in phone circle. no live person.4/10/24 my credit card was again charged for $199.99. I did not order this. tried to call company again with same resultsInitial Complaint
02/27/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
On ******** I saw an ad for gummies that help with back pain. I ordered 2 bottles and expected to be charged $80. This company charged my account $199.99 and $60 - never emailed me any documentation on how to reach them by phone or address. They shipped 7 bottles which I did not order (I ordered 2) and now I do not want to do any business with them. I want to return the product and get my money back. The package it came in was from Super Ship a fulfillment center but the charge on my bank account was from Biolyfestore. No phone number shown on the purchase and never received any contact information from this company except the Super Ship address on the package with way too many bottles in it. They did not supply and receipt invoice or anything so there is no supporting documents except a copy of my bank statement.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Brandon, FL 33509-0098
Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.