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ComplaintsforThe Drippy Pony
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/07/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
They cancelled my order april 27th after i paid for it stating i cancelled it but i did not and i have not been issued my refund for 53.88$Business response
05/24/2022
Business Response /* (1000, 3, 2022/05/07) */ ***Document Attached*** Jazmine, Thank you for reaching out! Again, your order was cancelled due to suspicion of fraud. You used two different variations of your name and different shipping and billing addresses (see attached). We voided the transaction after noticing (see attached). You will not receive a refund because you were never charged (see attached). Please contact your bank to resolve the matter. Learn more about our terms of service in regard to "ACCURACY OF BILLING AND ACCOUNT INFORMATION" here: ************************************************ Very respectfully, The Drippy PonyInitial Complaint
12/25/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Brought products from The drippy long and when received they were nothing like was pictures on the website. Not only rhat when I tried to complain I got blocked
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.