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Customer ReviewsforCredit Suite, Inc.
10 Customer Reviews
- Date
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Review from Craig D
5 stars07/10/2024
I have highly appreciated the way that Credit Suite has worked with me and the level of professionalism that they have brought in our interactions. The products have worked the way they were described and the customer service has been outstanding. Reading through some of the comments in BBB leaves me to believe that there were a number of people who thought the process would be done for them or didn't understand what was involved. Building Business Credit is not a cheat code used in a video game but a process that does take time and investment from the individual business owner. Many of these complaints sound the opposite of what I have first hand experienced with Credit Suite and I am grateful to be a part of this company.Credit Suite, Inc. Response
07/11/2024
Thank you so much for your thoughtful review! We're thrilled to hear that you have had a positive experience with Credit Suite and that our products and services have met your expectations. We pride ourselves on our professionalism and commitment to outstanding customer service, and it's wonderful to know that our efforts have made a difference for you.
Your insight into the process of building business credit is spot onit's indeed a journey that requires time and dedication. We're glad that you've found value in our approach and that your experience has been different from some of the concerns expressed by others.
We truly appreciate your kind words and your support. It's clients like you who make our work so rewarding. Thank you for being a part of the Credit Suite family!Review from M. G.
1 star05/17/2024
this company is a scam made promises about building business credit without using personal credit but that is not true. you will have to use your personal credit and buy items you don't need after you pay their subscription fee.Credit Suite, Inc. Response
05/31/2024
*******, using extreme buzzwords such as "scam" is a bit unfair considering we provided you with our full service and also attempted at many points along the way to assist your concerns. There are many options for building business credit without using personal credit. We stand by that and proudly have thousands of business owners who can personally vouch on our service getting the business credit and funding they hoped for without using personal credit whatsoever. But this is a case-by-case basis. In your case, once we had a better understanding into your situation, our platform suggested the personal credit route since it appeared to be the best option for you. We also reached out to you to walk through the process with you, but judging off of this review, you walked away from that conversation as us attempting to sell you "items you don't need." It's disappointing to review your case and the time we spent with you, and to see a one star review and the word "scam" attached to it simply because of an unrealistic want you may have had going in. Regardless, we wish you and your business the best of luck.Customer Response
06/04/2024
None of what you are saying is true. My personal credit wasn't good enough to use and I expressed that to you. So still trying to scam by speaking untruth. If you stand by your program as you say then you would have given me a refund within the thirty days as you told me from the beginning.Review from Chris K
1 star05/11/2024
I am deeply disappointed with the services provided by Credit Suite Inc. I purchased their Core Business Credit Builder package in June 2022 with high hopes of building business credit without relying on my personal credit. However, my experience with Credit Suite Inc. has been nothing short of frustrating and disheartening. Upon signing up for their services, I was promised access to an industry-leading funding suite, five years of funding consulting and support, a seven-step business credit building process, access to hundreds of vendors, banks, and lenders, over 20 alternative funding options, a direct prime lending application, and 12 months of funding suite support. Unfortunately, these promises were not fulfilled. One of the major issues I encountered was the use of my personal credit for funding, despite assurances from Credit Suite Inc. that this would not be necessary. Additionally, the funding amount I received was significantly less than expected, and there was a lack of transparency and communication throughout the process. Furthermore, Credit Suite Inc. directed me to a third-party company, Capwell Funding, for assistance with securing business funding. While initial communication from Capwell Funding seemed promising, there was a lack of follow-up and support after the Bank of America card application was cancelled. Despite my attempts to reach out for assistance, I received no response or resolution from either Credit Suite Inc. or Capwell Funding. In conclusion, my experience with Credit Suite Inc. has been highly disappointing and has left me feeling frustrated and misled. I would caution others against using their services and urge the company to address the issues raised to provide a more satisfactory experience for future customers. Rating: 1 out of 5 stars Customer Service: 1 out of 5 stars Overall Experience: 1 out of 5 starsCredit Suite, Inc. Response
05/31/2024
*****, our records show that we attempted to assist you as much as we could with your business funding. But due to circumstances out of our control, you were approved for funding that was far less than what you had in mind originally. Even if the amount was disappointing for you, we confidently stand by the fact that we gave you full service and attention during the process leading up to that funding. We never promised high approval amounts, since those amounts are unrelated directly to our service and is highly dependent on a case-by-case basis that fall backs on the business owners financial and business health. We did what we could on our end and find it disheartening that our work with you was clumped in with something completely out of our control. Regardless, we wish you the best of luck and continued success.Review from Scott A
5 stars03/05/2024
This company is the gold standard in results. They are extremely knowledgeable and attentive. ****************************** you-tube videos were precise and imminently understandable.I was going to go with another company but after seeing his ******* videos I changed course. He struck me as an empath which is the type of person I cherish and seek out for professional relationships and relationships in general. *************************** (manager) helped me tremendously and is solution based and saavy. She also struck me as being an empath. ******* and ******** and all of the point people who helped me(sometimes on a daily basis)were delightful informative and assiduous workers on my behalf. These people and this model of ****************************** is the gold standard.Review from Andrea B
1 star08/08/2023
Never do anything with Credit Suite, Inc. They do not promise what they claim to deliver. I wasted $2497 on their partner program. Do not use this company, you will end up overpaying because they claim to help you with getting business credit without using your personal credit score. That's a bunch of BS. They can't help you at all but have you fork over monies for nothing.Review from Donald H
1 star06/29/2023
This company spends alot of money on advertising to hook you in. The hire overseas VA and they call you consistently. I didn't like the training because they use IA instructors very unprofessional. I asked for a refund they will not give to me, saying it's in the 18 page contract. Please stay away from this unprofessional company.Review from DOMINIQUE B
1 star06/12/2023
If you do not have a 700 credit score or higher, DO NOT USE CREDIT SUITE OR CREDIT KEY. I was oversold, overpromised and they have under delivered tremendously. There are ZERO options for you even if you have fair personal credit.The whole point of becoming a member and starting this program was to begin building business credit so that I would not have to utilize my personal credit any longer.After wasting my money using Credit Key to pay for the Credit Suite program, I am now between a rock and a hard place as this economy continues to spiral downward.Credit Key is also useless so DO NOT let Credit Suite convince you to use them when they keep sending emails saying "pay any invoice" which isn't true. The Credit Suite rep told me there was a 12 month option and when I signed up, Credit Key only gave me a 6 month option which was the same as with Credit Suite. The only benefit is that is was like a Net30 for the first payment.There are better options than these two crappy "programs" so research and do not waste your time and money.Review from Gordon M
5 stars04/13/2023
The Advisors are always very patient with me, and that's very important because I'm not very savvy with Corporate Credit. I can truly say that I'm learning because of Corporate Suite.Review from Nadia S
1 star02/14/2023
To start with, I advice everyone to make sure to get the full details about all expenses and extra money you will pay once you sign up as partner with them, they are hungry for money and don't care about you, I am a business lady and I make sure that I explain every single details to my client before moving forward, nothing was explained to me, the sales person pushed so hard to get me sign in, I paid large amount to sign up as a partner and then left a lone, if I need anything else I still have to pay or pay more and upgrade to be able to do so. I regret that I singed up, now I am paying every month with no benefit. Bad service and bad company. I request a refund within less than a week , someone contacted me to try to speak to me again and said I need to sign the papers again in which I did, but the papers still saying that I have ************************************************************************************************************** which they refused, I requested again, they refused again, I had no other choice but to give up and go over the program as advised, I finished , made a phone call for help again and again, no one was calling me back, they tell me we will but they don't, I emailed telling them that I will write a bad review on ****** in which I did, the response we are sorry please call to resolve, they did even bother to call me after charging me over $5000, I just requested a payoff for my renaming balance however, I feel that it is just not fair for me to payoff for something I did not get benefit from and requested to cancel many times before the 30 days are done. I need help to get a refund for the remining balance before I get charged again.Review from Tom M
5 stars09/10/2021
I had a very positive experience with Lane whose 10+ years of expertise became very apparent early on in the phone call! He is very knowledgeable about the various products offered and patiently explained each one, thereby enabling me to make a more informed decision as to the best options for building my business and helping my clientele and colleagues to do the same! Therefore, I look forward to being both a Client AND a Partner!
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