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ComplaintsforSmokerz Smoke Shop
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Complaint Details
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Initial Complaint
12/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date = 12/3/2022 @ 6:16 pm was the sale date and time Amount = ***** I purchased a glass attachment for my Puffco Peak device, I went home which is only a half of a mile from my home and takes about 5 minutes to get there. Upon getting home I put the attachment on my device looked at it and removed the attachment to put water in it and the attachment broke. I had the attachment for less than 30 minutes and it had not even been used at all. I returned to the store and the clerk wouldn't help me at all, said it was a glass and he couldn't refund or replace it even though I had just left and returned in less than ********************************************************************************** it's not as if I dropped the piece and made it break, it just broke it was a poor design they are supposed to be able to be removed for filling and cleaning purposes and the first time that it was to be used the product just falls apart.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.