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ComplaintsforRJG Sales and Supply, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On April 19th of 2021, I placed and order with this company, order********. I ordered 15 items from them. I am a active service member, and when our country call for me to go to a place of my skill , I have to go. I was called for extra deployment in Afghanistan at the end of April of 2021. When America calls, I go, I do not have time to worry about my mail. Once I returned from my deployment, on September 2nd, of this year, I hadn't noticed the package missing. I ordered the products to grow mushrooms. Once I started to get back to my hobby's, I noticed I never received my order. That's when I started to investigate where it was. Now this company has one name on the internet and does business under another name in reality. It was a difficult search. I contacted FedEx, they told me the shipper has to start the investigation, I called the local Police, they told me to contact FedEx. I'm chasing my tail in circles. Can your company help me?Business response
09/27/2021
Consumer Response /* (3000, 6, 2021/09/25) */ The company has made good in the order. They have great customer service and we.will return for future service. Thank you for offering to help.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.