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          Monster Transmission & Performance has 1 locations, listed below.

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            Business ProfileMonster Transmission & Performance

            Transmission

            Contact Information

            17109 Old Ayers Rd

            Brooksville, FL 34604-6808

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            Customer Reviews

            1.26/5

            Average of 150 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            106 complaints closed in last 3 years

            43 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

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            Products & Services

            This company offers sales, installation, building, and modification of transmissions, as well as assists people in installing rear wheel drive automatic transmissions.

            Business Details

            Location of This Business
            17109 Old Ayers Rd, Brooksville, FL 34604-6808
            BBB File Opened:
            7/15/2004
            Years in Business:
            21
            Business Started:
            1/16/2003
            Business Incorporated:
            1/16/2003
            Type of Entity:
            Corporation
            Alternate Business Name
            • Avalanche Corporation
            • Monster Transmission
            Business Management
            • Mr. Dan Howlett, Manager of Client Relations
            Contact Information

            Customer Contact

            • Mr. John Ell, General Manager
            • Ms. Melinda Plante, Client Service Specialist
            Read More Business Details and See Alerts

            Customer Complaints

            106 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/12/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchase a transmission from monster transmission in **********, ******* I paid $2500 order number ******. When I receive the transmission I had my mechanic put it in my vehicle and was told the transmission was junk. I had a warranty.I tried several times with no success to return the transmission I followed all their protocol on what they needed and pulled out all the forms. Now its been three weeks and every time I email them or phone them there is no response I am still waiting for this transmission to be picked up. Would appreciate any help. Thank you
            Read 105 More Complaints

            Customer Reviews

            150 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jeremy T

            08/06/2024

            I spent $4,500 on a transmission that I was told was in stock and ready to ship. A transmission that's originally advertised for $2,500 and being able to support 600hp however it won't be good for 600hp unless you buy another $2,000 worth of parts. So I did. A week later after not receiving any calls, texts or emails I reached out only to discover my order is three weeks to a month out. I immediately cancelled the order. I tried being polite but they continue to act like nothing is wrong. I've asked several times for a refund only to be ignored or given an excuse. The customer service is aggravating. I gave them $4,500 and that's all they care about. Then there's a 25% cancellation fee. How can they charge this fee for an order that never had any parts ordered? It's all on paperwork nothing has been ordered. I wouldn't be surprised if they do order some parts just so they can charge the fee. All they had to do was refund my money. They probably spent it the same day and can't afford a refund because they don't have any money.
            Read 149 More Customer Reviews

            Local BBB

            BBB of West Florida

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            BBB Reports On

            BBB reports on known marketplace practices.

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