Current Alerts For This Business
BBB files show a pattern of failure to respond to consumer complaints presented to the company and failure to eliminate the basic cause of consumer complaints.
Specifically, complaints and customer reviews allege that after securing a large deposit from the customer, The Gutter Guy does not return to complete the contracted work. In addition, complaints allege that your company contracts work for which it does not have a license, i.e. roof repairs.
On August 10, 2018, BBB sent correspondence to The Gutter Guy requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. As of November 8, 2018 The Gutter Guy has not responded to BBB's correspondence.