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ComplaintsforThompson Well Drilling
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Complaint Details
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Initial Complaint
07/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We hired Thompson Well Drilling for our irrigation well in May 2023. All seemed to go fine with drilling, but after the pump was set, he said he had no generator on the truck, so he could not test the pump or flow rate of the water. That is unusual for a well driller, but he assured us, that after we got power hooked up, he'd come back and make sure all was ok. He was paid in full, (the current rate, comparable with 2 other local well drillers). After we got power and tested flow, we find the pump is sucking a lot of air. Not effective for our irrigation system. Irrigation expert says it's likely the pump needs lowered a bit. But multiple calls and texts to Thompson are now going unanswered. I guess now that they are paid, we're out of luck. I wish I would have gone with one of the other 2 local drillers. I bet they return calls.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.