Business ProfileforGator Mike's Family Fun Park / Latitude 78

I was visiting ********** with family. We found Gator ****'s online and decided to visit it. We purchased 10 Go Cart passes for $80 with the idea all 4 of us to enjoy. We used 3 passes and had to leave since my wife did not feel good due to high heat. We had 7 passes on the card left. We went back another day with the idea to use them. They told us that the track was closed because it was wet. We said it was OK and will return another day. Two days later we came back. There was a huge line which we did not mind and waited. we waited one set of riders to go in and complete their ride. There was only one staff boy on duty. He was overworked and exhausted. It took him a while to load the people up and send them on their card ride adventure. They finished their rides. After everyone of the riders left their carts, it was time for the next people to get in. This is where it became unacceptable. The guy realized that the go carts needed fuel, so he took his time to go in to the storage shed and get a gas can and start fueling them up. He made several trips because the gas can was enough for a couple of cars only i guess. Of course he was exhausted, it was about ***** degrees out and humid. He apologized to someone in front of the line but there was nothing he could do - he was all alone. Upon the question why he does not call for help he replied that all the people are girls and simply no one could help him. This was 30 minutes waiting for us already in the heat and we were done. I went to the office to ask for a manager to get a refund. The girl at the counter gave me the runaround that there is nothing she could do without a manager and she told me that the manager was a lady who just went to help at the go cart track. I asked her to call her via radio or give me a number so i can call her. She asked me to go back there and find her. I told her i literally just walked from there and i did not meet anyone on the way . She insisted that she could do nothing and i gave up.