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Find a Location

OutlawLEDS LLC has 1 locations, listed below.

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    Business ProfileforOutlawLEDS LLC

    Auto Customizations

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Cape Coral, FL 33993-3768
    BBB File Opened:
    12/2/2021
    Years in Business:
    4
    Business Started:
    1/29/2020
    Business Incorporated:
    1/29/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Cody Taintor, Managing Member
    Contact Information

    Principal

    • Mr. Cody Taintor, Managing Member

    Customer Contact

    • Mr. Cody Taintor, Managing Member
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Order number 5446 Received a non working headlight with no resolution as of yet. They won't respond often enough to get much help. If they say they will send a return address for warranty repair on the headlight they never send it. They continue to make empty promises and really do nothing to fix the problem. Received a broken taillight and still no resolution. Have never received 2 truck badges that were ordered. This has been going on since 11/ 22/ 23. They will lie and find a way to not accept responsibility to replace parts that are non working on arrival. They will say thay will do something and not do it. They rarely answer the phone even when messages are left. This is like a nightmare because I feel helpless to get a resolution. If they make promises to fix they issue they still most likely won't do it. Have request a refund many times but they refuse to give it. They will tell you that they are working with us to fix the issue but they really aren't. They find ways to make it impossible to do what needs to be done like never sending the return address for the headlight. I really just want to return everything broken and not parts to get a full refund and be done with this company because they can't be trusted. I'm afraid I'll be left with 1 custom painted headlight which does me no good. I don't know when or if the badges will ever arrive.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew B

    1 star

    07/15/2024

    Horrible company. I ordered door handles for my 23 f250 and mirror lights. Mirror lights don’t work with the canbus system. Told me go to ford have the truck “reset” did it. No fix ended up having to run a wire to fix the problem. Get my door handles almost 6 months later after ordering and put them in wire them up and the drivers door touchpad doesn’t work. Call them they say take it to ford get the truck “reset” doesn’t fix it again. So I take the handle off because it’s IMPOSSIBLE to get ahold of these people. In 6 months I called prob 30 times and talked to someone maybe 3 times. No email response pretty much at all. Kept getting promise and promise and promise they were shipping next week this week etc never ending excuses. Well I get the door handle apart and the “new” handle I paid for was either used or absolutely destroyed by a grinder. And now they won’t answer the phone emails anything. Stay far away. Buy from anyone else. The wording on the handles are already flaking and they got over spray all over the part that’s supposed to be clear. One is buldging where the led strip is sitting. For $1000 my 7 yo son could do better work in his arts and crafts room in elementary school. *** **** work. *** **** customer service and the “builder” always has a attitude and talks to you like your stupid and can’t figure out a simple 3 wire light strip. I’m a master technician on cranes I think a power ground and signal wire is as simple as it gets bud. Have pics of everything and all communications. Horrible.

    Local BBB

    BBB of West Florida

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