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Find a Location

Westland Ragdolls has 1 locations, listed below.

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    Business ProfileforWestland Ragdolls

    Cat Breeders

    Current Alerts For This Business

    Alert:
    Investigation Details:
    Since August 2023, BBB started to receive complaints and/or BBB Scam Tracker Reports concerning Non-Delivery of their pet.  Specifically, the business will require payment upfront for the pet but then request additional payment(s) before shipping. Consumers have not received the promised pet despite paying, and found that no refunds have been received.
    1).  The website, https://westlandragdolls.com/, was created on July 10, 2023.

    2).  BBB was not able to verify if the images used for the listed pets and testimonials actually belong to the business or if they were stolen from social media accounts.

    3).  BBB was not able to verify the address in Cape Coral is registered to any business, mail was returned as undeliverable. Please understand that scammers use a physical address to appear more legitimate. The address usually has no connection to the scam business.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Cape Coral, FL 33904
    BBB File Opened:
    7/31/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    ******* husband were planning on buying a ragdoll kitten. I found westlandragdolls.com saw the prices were not that bad & I fell in love with the kitten called Raph (which he cost $700). So I message some questions on *********** sent me a text with some answers. We then set a time for Raph to be delivered to the nearest airport (which cost additional $210, making the total $910) I was shocked on how much the delivery cost but since this was my first time buying a purebred I thought maybe thats normal for a live animal. I even submitted my address. phone number and email to purchase Raph. He gave me a contract that he signed but I did not. He would respond to all of my messages with a reply or emoji, or & he even gave me a video of Raph when we asked for it. When Sunday came rolling around the delivery team emailed me and called saying its company policy that there is a 1k refundable amount in order for a pet traveling insurance. I felt fishy about it and asked my husband he said it seemed fine to him, so we sent over the 1k ( new total $1,910 ). Then we asked why would the delivery be so long when ******* is like a hour flight, they said there company takes only connecting flights. And they would give us a hours notice of what terminal delta's plane would be landing at. We get a call @6:15pm saying that there in ********************************, ********* need $1200 for a city permit in order to cross state lines with a live animal & the 1k may or may not cover it. We were suppose to pick up Raph @6:30pm. We told the guy we live a couple of hours away from ********** international, we can just meet there instead to pick up Raph. He said we would have to meet him tomorrow. They said they would call us @9am the next day to set up a time and place to meet, which they did not, and we never heard from them again. We paid through Cashapp, they took the money and wont return our phone calls, texts, or emails.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of West Florida

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