2 Customer Reviews
Review from Don F
1 star02/06/2024
Worst company I ever dealt with in my life. No customer service. Once they have your money and contract in hand. Good luck. Rude and condescending. Say one thing and do another. Do yourself a favor and stay away from this organization.
Coral Isle Builders, LLC Response
02/09/2024
This is quite a generalized statement, however this is the only thing he may be referring to. This gentlemen has been closed out (CO'd) for just over two years. We recently heard from him asking us to repair garage floor cracks because he is selling his home. We advised him that he was out of warranty and garage floor cracks are not a warranty item in Florida anyway unless they displace or separate more than 3/16ths of an inch. If he felt he had a structural issue, he has a 10 year structural warranty for which he has the documents in order to make a claim.
We stain and fleck all garage floors as a standard in order to minimize the cosmetics of floors which crack, but many times these cracks are inevitable in this area.
Review from Tamara M
1 star10/14/2023
This has been a terrible experience. They tell you items are included in your contract then they do not honor them. We have crooked windows, drywall issues, paint issues, cabinet problems and they are not responding. This is a terrible company and I would ever recommend them to anyone. They have filed bankruptcy several times and changes names. I would never recommend to anyoneCoral Isle Builders, LLC Response
10/26/2023
Through numerous emails since this client took possession, "crooked windows" have never been mentioned. There were very minor punch items of which some were corrected and others had to wait to accommodate the client's extensive travel schedules. The cabinet issues were identified by us during construction and a mutually agreed plan was made. All original items were corrected, however the cabinet company has agreed to address some additional items recently identified. When we were contacted by an attorney representing them and we again attempted to get a list of repairs, we were told they had fixed everything themselves except a small area of drywall and paint and a window stool which our superintendent has been carrying around for months. I contacted the husband to obtain an updated list and get scheduled and never received a reply back. And stating that we have filed bankruptcy several times is simply slanderous.
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