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            Business ProfileDTRT Sprinklers

            Irrigation Equipment

            Contact Information

            2314 Ne 5th Ter

            Cape Coral, FL 33909-6306

            Get Directions
            Visit Website
            (239) 257-2747

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            2314 Ne 5th Ter, Cape Coral, FL 33909-6306
            BBB File Opened:
            7/27/2017
            Alternate Business Name
            • Sprinkler Man Now
            Contact Information

            Principal

            • Mr. Jerry L. Moore, Member

            Customer Contact

            • Mr. Jerry L. Moore, Member
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On May 11th this company came out to fix my sprinklers that were not coming on. He assessed the situation and charged me $270 which I paid and the sprinklers were still not working. I contacted him countless times through phone and text, and he wouldn't respond. Finally he did respond and agreed to come back out. After he did, sprinklers were still not working and I called him back. He accused me of tampering with the sprinklers and was very rude to me. I sent him video proof and assured him that I have not tampered with the sprinklers but he continued to be dismissive. At this time, my sprinklers are still not working and frankly, it's obvious he doesn't know what he is doing and or is scamming innocent people.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Roger J

            09/06/2023

            Stay Away, Very bad experience. One star is too many for this company. We called for a "sprinkler tune up" and to fix a broken sprinkler line, Rep came out reviewed the system and made some suggestions and priced the repairs which we accepted. The next morning we were awoken by a man in our backyard cussing and yelling. Initially We thought it was a golfer only to find out it was ***** the Owner of DTRT sprinklers talking to himself and complaining that his "Rep" did not do the estimate correctly and wanted more money for the work. Additionally ***** told me the leak was under my pool deck and it would be a difficult costly repair and he totally disagreed with me when I told him the sprinkler system was added after the pool so it could not be under the deck. We paid him for the completed repairs and were glad to have him gone. I would not recommend him to anyone, extreme anger issues.

            Local BBB

            BBB of West Florida

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