At-a-glance
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Business Details
- Location of This Business
- 3512 Del Prado Blvd S STE 106, Cape Coral, FL 33904-7261
- BBB File Opened:
- 9/20/2001
- Years in Business:
- 24
- Business Started:
- 12/10/1999
- Business Incorporated:
- 10/20/1999
- Accredited Since:
- 6/22/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MBR501 for this business, issued by Florida Office of Financial Regulation. The expiration date of this license is 12/31/2024.
These agencies may include:
Florida Office of Financial Regulation
101 E Gaines St
Tallahassee FL 32399
BBB records show a license number of 385070 for this business, issued by Department of Financial ServicesThese agencies may include:
Department of Financial Services
200 E Gaines St
Tallahassee FL 32399
BBB records show a license number of LO22998 for this business, issued by Florida Office of Financial RegulationThese agencies may include:
Florida Office of Financial Regulation
101 E Gaines St
Tallahassee FL 32399
BBB records show a license number of 187083 for this business, issued by Department of Financial ServicesThese agencies may include:
Department of Financial Services
200 E Gaines St
Tallahassee FL 32399
BBB records show a license number of 368268 for this business, issued by Department of Financial ServicesThese agencies may include:
Department of Financial Services
200 E Gaines St
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Contact Information
Principal
- Ms. Kim A. Frerichs, Vice President
Customer Contact
- Ms. Kim A. Frerichs, Vice President
- Stacey E. Frerichs, President
- Additional Contact Information
Fax Numbers
- (888) 750-5217Primary Fax
Phone Numbers
- (855) 233-4545Other Phone
- (888) 750-5217
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Tim S
03/28/2022
![](https://m.bbb.org/prod/ProfileImages/95caef20-5afc-40dc-abe1-1d9e3a500680.png?tx=w_46)
Cape Coral Mortgage, Inc. Response
04/07/2022
Unfortunately, personal factors to the clients and their loan specifics (EX- Credit scores, funds, manufactured home, gift funds and appraisals) are out of our control. Very specific guidelines have to be met. We did a rapid rescore to help your credit score so you would even qualify for the type of home loan and to attempt to get you a better interest rate. Truthfully, we went above and beyond for you. The appraisal on your manufactured home came in $25k low and the seller was not willing to lower the sales price...this is why your loan did not close. We as a broker cannot legally contact the appraiser directly to argue this. This had NOTHING to do with Cape Coral Mortgage as a company. You were ONLY charged for fees that you signed an authorization to be charged for.
After you were so distraught over the minimal fees you authorized, we tried to help you the best we could, so you and your family did not go without.
We worked on your file for less than 30 days after you switched from another company claiming the same negative remarks about them.
Cape Coral Mortgage takes great pride in our integrity.
Even after your false negative comments, we still wish you nothing but the best and hope in the future everything works out for you with a different company.
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