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Business ProfileforAnime Ape
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- Cape Coral, FL 33904-5789
- BBB File Opened:
- 12/20/2019
- Years in Business:
- 5
- Business Started:
- 3/16/2019
- Business Management
- Lucas Da Silva, Owner
- Contact Information
Principal
- Lucas Da Silva, Owner
Customer Contact
- Mariel Pecson
- Lucas Da Silva, Owner
Customer Complaints
22 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/12/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
49 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Austin G
02/29/2024
![](https://m.bbb.org/prod/ProfileImages/2022/7cdaf08c-001b-479c-8223-41189602dd43.png?tx=w_46)
Anime Ape Response
03/04/2024
We deeply regret any dissatisfaction experienced by the customer and sincerely apologize for any inconvenience caused.
Upon investigating the matter, we have confirmed that a refund has been issued to the customer's account. Please find attached a screenshot confirming our conversation with the customer for your reference.
We strive to provide high-quality products and exceptional customer service to all our valued customers. We understand the importance of promptly addressing concerns and ensuring customer satisfaction.
We appreciate the opportunity to resolve this matter and thank you for your attention to this issue. Should you require any further information or assistance, please feel free to reach out to us directly.
Thank you for your cooperation and understanding.
Sincerely,
Anime Ape Team
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