ComplaintsforAdvanced Outdoor Solutions
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Complaint Details
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Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I would find it difficult to recommend this management company to a prospective owner. I have been trying to contact with them on numerous occasions and have been told I would be contacted the next day, which never happened. Advanced Outside Solutions was hired by the new owner of our campgrounds, and since taking over, our seasonal campers have had a bounce of questions, with no results. Advanced Outdoor Solutions management style is our way or the highway, they fail to realize NOT every campground is the same as all others, and regulations at one doesnt mean they will work at others. They are treating our seasonal campers like they dont care if we are guaranteed money. If they start losing seasonals, we have no attractions near us, regardless what their web page suggests, to pay the bills. Over nighters and weekenders will not pay the bills. I have heard several groups are inquiring at other campgrounds. We have seasonals with 20 plus years all the way to with less than one season, but we are all friends and want to stay connected. We all take pride in our site, with decks and sheds, we want to mow our own lawns and take care of our own sites, drive thru some day and see how nice out little community looks. I dont feel it is a total loss yet, but the longer it drags on, the worse the feelings will get. You have my email and phone number, give me a call and lets discuss these issues and more.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.