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Business Profile

Vitamins and Supplements

Mercola.com Health Resources

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This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Dave J

    Date: 10/03/2024

    Dave J

    Date: 10/03/2024

    I just ordered a $75 book. This site advertised free shipping for a minimum order that was less than my purchase, but it charged me an extra $4.95 for shipping. This site also advertised a discount code of 20% on a first order that was not honored. An explanation appeared that the price was already the best they could do. If I did not want the book as much as I do, I would pass on this purchase. If this organization is consistant with their promises, I might never see the book.

    Mercola.com Health Resources

    Date: 10/17/2024

    We apologize for any confusion regarding your recent order.

    Please note that our free shipping applies to all orders of $99 or more. As your order was under this threshold, a shipping fee of $4.95 was applied. For further details, you can refer to our shipping policy, https://www.mercolamarket.com/pages/domestic-shipping. Additionally, a banner indicating our free shipping offer is prominently displayed at the top of our website for both the U.S. and Canada.

    Regarding the 20% discount, this is a promotional code that must be entered during the checkout process. Unfortunately, we did not see a promo code applied to your order. If you could provide us with the code, we would be happy to process a refund for the price difference.

    According to FedEx tracking, your order was successfully delivered on Sunday. We hope you enjoy your book! Please feel free to contact us with the promo code for any refund assistance. 

     

     

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