![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforPro Distribution LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/05/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Did not receive the items I purchased.. no contact from the seller..Initial Complaint
08/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order with protechhelmets.com and after placing the order, made multiple attempts via email and phone calls to check the status of the order. After receiving no responses via emails sent, I attempted multiple phone calls where the system goes right to a voicemail. I found an additional phone number that went right to a busy signal. Since I have not been able to reach anyone to get a confirmation for the item I purchased, I had to go elsewhere to purchase because the item was needed in a short period of time. I left a message to cancel the order and still cannot get anyone to return my phone calls or emails.Customer response
08/31/2022
I still have not heard from the businessInitial Complaint
09/13/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company has been giving me the run around after having us pay up front for an order for one of my Customers that is a State Agency. After some back and forth, they have stop answering emails, calls, etc. They have basically taken my money and ran. These people are very unprofessional and I have lots of communication chains to document their unscrupulous behavior. At this point it is time for a refund to which they offered and confirmed my remittance details. I think they are a very discreet and layered company for a reason. I simply want a refund and to report their nefarious business practices.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.