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Value Dental Center has 1 locations, listed below.

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    Business ProfileforValue Dental Center

    Dental

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    400 FL-436 #100, Casselberry, FL 32707
    BBB File Opened:
    7/18/2018
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On April 2021, I went because I had a toothache. They told me I had an abscess and needed a root canal and a crown. And that it would cost me $1875.00. that I had to pay $937.50 right away, which I did, I was prescribed antibiotics, and they gave me an appointment. I returned on April for the root canal procedure and molds were taken to make the crown. They charged me the other part of the balance ($937.50) and I left that day with a temporary crown. Weeks later, they called me to inform me that the crown had arrived, I went and, despite having molds done, the crown was too big. They attempted to fix the crown, but they happened to damage it. They left me with the Damaged/enlarged crown as a temporary one. I also informed them that I was still in pain, and they said it was normal. Reached back weeks later to inform me that the new crown had already arrived. I went, had the new crown put in, but, after a few weeks, the crown broke off and caused a lot of pain. I returned, and they were able to temporarily fix the broken crown with acrylic. Once again, I had to wait another 5-6 weeks. Called stating that the new crown had arrived, Appointment scheduled for October. They measured my new crown and said it should fit fine, however, I once again insisted that I was still in pain. They decided to take an x-ray prior to installing the new crown, and not only did they discover that the original abscess was still there, but it was even larger than before. This time, I was sent home with my tooth exposed because they did not even place a temporary crown. I was told that they would contact me on October 15 to see how we should proceed. Until today, nearly 5 months after this date, they have yet to contact me. In conclusion, I paid for a root canal & crown April 2021. As of March 2022, not only do I not have a crown to protect my exposed tooth from the root canal but also the abscess is much larger and the pain remains.

    Customer Reviews

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