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Find a Location

Orlando RV has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Orlando RV

      485 State Road 436 Casselberry, FL 32707-4912

    • Orlando RV

      860 W Fairbanks Ave Winter Park, FL 32789-4715

    Business ProfileforOrlando RV

    RV Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Orlando RV has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Orlando RV

        485 State Road 436 Casselberry, FL 32707-4912

      • Orlando RV

        860 W Fairbanks Ave Winter Park, FL 32789-4715

      Location of This Business
      485 State Road 436, Casselberry, FL 32707-4912
      BBB File Opened:
      12/22/2010
      Years in Business:
      15
      Business Started:
      1/1/2009
      Business Started Locally:
      1/1/2009
      Business Incorporated:
      5/22/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • RV One Superstores, Inc.
      • RV One Superstores Orlando RV
      Business Management
      • Donald J. Strollo, President
      Contact Information

      Principal

      • Donald J. Strollo, President

      Customer Contact

      • Donald J. Strollo, President
      • Mark Strollo, Vice President
      • Cindy Delaney, Manager
      • Ralph DiVietro, CFO
      Additional Contact Information

      Fax Numbers

      • (321) 972-3976
        Primary Fax

      Email Addresses

      Website Addresses

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Purchase date: 09-09-20 KEYSTONE IMPACT Travel Trailer T29V Price: $45,706.83 Complain: From time of purchased, I HAVE SPENT A LITTLE OVER $3,000.00 IN REPAIRS. Front decal separation, replacement of bathroom sink and countertop, Ruptured gas line dispenser, slide out seal separation, Broken support couch lag, AC thermostat replacement, complete AC replacement, Rubber roof separation which started apx. 6 months after purchased, "was reported and was advised it will go away". Presently it has extended through out the roof from front to back. I was advised to have it inspected , the cost was $90.00 by Orlando RV... Finding was submitted to KEYSTONE AND repair was denied. Note: The 3 Cs as they noted was reported within the first 6 months.. However, I was advised that "they would not do any repair and it was noted 2023 I have no idea what that means and the representative would not explain. Very disappointed with how everything was handled from the time of sales to this point 05-18-2023, I believe I goy a lemon..
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian S

      1 star

      05/31/2023

      My experience with Orlando RV started when I purchased a new Jayco Redhawk 26M in the summer of 2021. I wanted to add that my experience with Jayco customer service has been no better than dealing with Orlando RV. I would give Orlando RV Superstore (name recently changed to **** ******* **) less than one star if possible. The entire staff treat you like royalty during the sales pitch process however before the ink is even dry on the contract, you are totally forgotten about and treated like dirt. They are liars and scammers who use deceitful and misleading sales tactics to pressure you into making the purchase. The service department is the worse I have ever dealt with in over 50 years in any industry. I have too many horror stories and complaints to list here with the limited number of characters allowed. All I can say is buyer be ware, don't be fooled by their lies or sales pitch. Do your homework and shop around. There must be reputable RV businesses out there who understand truth, honesty, loyalty and after-sales service.

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