Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          World Wide Vacations, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileWorld Wide Vacations, LLC

            Vacation Certificates and Vouchers

            Contact Information

            489 State Road 436 Ste 115

            Suite 115

            Casselberry, FL 32707-4969

            Get Directions
            Visit Website
            Email this Business
            (877) 724-5985

            Business hours

            10:00 AM - 6:00 PM
            Business Hours
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM

            Customer Reviews

            1.79/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

             This business sells timeshare vacation certificates that are used for the purpose of soliciting the sale of timeshare property or interests in timeshare property.

            Business Details

            Location of This Business
            489 State Road 436 Ste 115 Suite 115, Casselberry, FL 32707-4969
            Email this Business
            BBB File Opened:
            9/12/2011
            Years in Business:
            13
            Business Started:
            8/10/2010
            Business Started Locally:
            8/10/2010
            Business Incorporated:
            8/10/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • World Wide Vacations, LLC
            • WWV
            Hours of Operation

            Primary

            M:
            10:00 AM - 6:00 PM
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Business Management
            • Michael Kirschenbaum, Managing Member
            • Shawn S. Phillips, Manager
            • Jonathan Stewart Jr., Manager
            • Shannon Paladino, Operations Manager
            Contact Information

            Principal

            • Michael Kirschenbaum, Managing Member
            • Shawn S. Phillips, Manager
            • Jonathan Stewart Jr., Manager
            • Shannon Paladino, Operations Manager

            Customer Contact

            • Shannon Paladino, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (407) 681-6516
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I got a call from Worldwide Vacations saying that I had purchased a package for multiple vacations in 2019 and that package was expiring. I forgot that I had also been contacted back in August 2023 and told the same thing. At that time, I paid $528.99 to keep the package from expiring. As I look at the paperwork that they just sent, it has a sentence about your package is good for -months, but theres no number in the space for months. I found the previous confirmation notice from last year and it said the same thing. Its apparent that they sell these packages and then prey on people to pay renewal fees for nothing. I was unable to take the vacations due to an accident that caused paralysis and I explained that to them. They said theyd give me 5 years to take them if I extended. In retrospect, I never needed to buy an extension on the packages and I suspect all of this is one big scam. The extension this time cost $328.99. Ive also been charged $19.99 per month for a concierge service Ive never used and cant figure out how to cancel.
            Read More
            Read 15 More Complaints

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kevin P

            07/09/2024

            Paid $900 to upgrade a package that *** have expired. Didn't try to use the WWV package for 2 or 3 months and realized could not give 60 day required notice for international travel. The next time I made sure to give over 60 days notice. I was told the 1st available date was over 5 months away. If 2 to 3 months notice means nothing, the package I paid for is absolutely worthless. Also paid for a airline travel package for just $10 or $20 a month that I cancelled because their price was twice what I found online with kayak. Please beware of any package you buy for WWV.

            World Wide Vacations, LLC Response

            07/10/2024

            We apologize for any inconvenience. We do require a 60 day notice for international. During high peak times there is a chance that the location can book up faster. What location are you looking to book and when? I can look and see if there is anything we can do to get you accommodated. As for the Premium Travel Concierge, they typically find discounted rates. You are not obligated to use them to book any of your travel needs.
            Read 13 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.