Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Catalyst Tops, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCatalyst Tops, Inc.

            Countertops

            Contact Information

            89 N Florida Ave

            Center Hill, FL 33514-4007

            Get Directions
            Email this Business
            (352) 661-0194

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            89 N Florida Ave, Center Hill, FL 33514-4007
            Email this Business
            BBB File Opened:
            2/13/2018
            Years in Business:
            6
            Business Started:
            11/1/2017
            Business Incorporated:
            11/1/2017
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Business Management
            • Lisa Mellado, President
            Contact Information

            Principal

            • Lisa Mellado, President

            Customer Contact

            • Lisa Mellado, President
            • John Mellado, Vice President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/20/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I wish I would have looked this company up before I paid them my $8,500 Almost a year ago! There are so many complaints just like the one I am now writing! I paid Johnny and Lisa M******, owners of Catalyst Tops $8,500 for my bathroom shower to be installed in my rental property. There was only ONE week that this work could be done and they had MONTHS to prepare and schedule the work. When that week rolled around to do my job, the owners figured out they could make MORE MONEY by going to south Florida after hurricane Ian hit and just blew my job off! Now, they have refused to REFUND MY MONEY! Oh, they SAID they would refund it, but never do! Now, they won't even answer my phone calls or text messages. There are so many complaints JUST LIKE MINE about this company! I just want my $8,500 dollars refunded to me. Can you please help me?
            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tara G.

            03/03/2023

            This guy Johnny and his wife are very deceptive. Not only did they steel over $10,000 from me in countertops I purchased but he never purchased from the place he sent my husband and I to called *** in Tampa. We picked out our slabs and once we were ready for them he did not delver. Ended up getting a credit from my bank after 3 months but the permanent credit took much longer like 5 months. This guy from what I read had done this to other people yet you see all these great remarks it is because he stole other people's money like mine to pay for the next person's job? Don't trust this guy, he seems really nice and puts on this fake act that he want to help you when you run into hiccups as we did several times during our kitchen remodel but we ended up getting charged more for his services. Don't be taken like so many people have been.

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.