ComplaintsforMidwest Powders
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Complaint Details
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Initial Complaint
10/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I ordered reloading powder from Midwest Powders and was not afforded the opportunity to review my cart prior to my purchase and was alerted by the website that my order was placed an paid through PayPal. I did not even put in any account information for PayPal. This has led me to believe the website is fictitious and in the business of defrauding people. I will be monitoring all of my cc cards as well as my PayPal account to ensure I don't lose money. Please help to remove the website domain to ensure others are not defrauded.Initial Complaint
08/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Company is not real. I ordered online via their website. June 26, 2023 was order and payment. I have emailed and messaged the business 5 times but get no replay. I have looked into the company address and nothing is there. They are not a real company. Lost $209 to this scam.Customer response
08/23/2023
I have not received my order and no one in the company web site is working with me.Initial Complaint
08/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased product thru their website. Paid by Zelle. Company scammed. They are not even in business. False company with a web site. Looking to get my money back.Initial Complaint
05/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On May 5, I ordered powder and primers totaling $271.98 from Midwest Powders. On May 8, the order went through and my Zelle account was charged the full amount. They then told me that I had not met the minimum order, so I needed to order more. I told them I didn't need anything else and to cancel my order. They said they would issue a refund. It has now been a week, so I contacted them about my refund today. Today they told me they do not issue refunds, even though the web site says they do. The number I sent the Zelle payment to was 929-394-8128. The transaction on my bank account says "Zelle Alexander Demidov VISA Direct AZ VNT 0141." The email I have been communicating with is "[email protected]." Unfortunately, since it was an internet transaction, I do not have any supporting documents.Initial Complaint
04/21/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order powder and primers 4-15-2023 $204.98 no product no shipping #'s the phone don't work SCAMMERS I do have a receipt on my cashappInitial Complaint
12/19/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I made an order through Midwest Powders.com, once payment conformation was made I have not received any items and they do not respond to emails, texts, or phone calls, it's a scam and fraud, not a real company, they have information about there location in Florida, but I found some information that they have false locations in other states. I would like to file a complaint against them for fraud.Initial Complaint
09/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 30 Aug, I placed and paid for order (Order #3097) with Midwest Powders for $249.97. Once the Sales Manager confirmed that the payment had been processed, communication with me was discontinued by Midwest Powders. I've reached out many times requesting updates on shipping and received no responses. I've even emailed a request for refund since the company has become nonresponsive.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
7 total complaints in the last 3 years.
3 complaints closed in the last 12 months.