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River Rats Boat Rental has 1 locations, listed below.

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    Business ProfileforRiver Rats Boat Rental

    Amusement Parks

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    15249 Nw 46th Ln, Chiefland, FL 32626-4872
    BBB File Opened:
    1/14/2013
    Years in Business:
    11
    Business Started:
    1/14/2013

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/13/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    5/29/2022 $20.00 then $15.97 I ordered a meal The meal came to $15.97, I rounded up to $20.00. The next time I was in I told Dee, the waitress, she didn't take the tip as my card had been only charged $15.97 and she replied she must have missed it so I handed her $5 for the tip. A few days later my wife ran our account and pointed out my card had been charged $20 and $15.97 for the same meal. Today, 5/13/2022, I started telling Dee I was charged twice and before I could say anything she got super angry and accused me of calling her a thief. I assured her I had not done so and she swore at me and declared I had done so. I picked my things off the table swore back at her and left. Every employee in the place verbally attacked me, called the cops on me and Dee followed me outside with her fists doubled up so I asked "Are you going to punch me?", she declared, "I'm not afraid of you" and I replied she should be. Everyone was screaming and swearing and another employee outside took up the fight screaming and cursing at me. Since I handed Dee the $5 tip I want the $20 back with an apology for the double charge and Dee attacking me for trying to explain what happened. I am a 100% combat disabled Marine. My card was scanned twice with a different dollar figure each time. I consider this fraud.
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    Customer Reviews

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