Business ProfileforCondominium Associates

Condominium associates were hired to manage my community, ***********, it seems. Starting a few weeks ago they have a resident in the office volunteering to send out notices to residents about late payments and such. I explained some issues to them when they reached out and updated my payment amount per their notice the *** fees had went up (they never sent a notice prior to the email from the volunteer which is why i was behind by maybe 30 dollars or so in payments from the recent increase). So my account is back caught up. However, a few issues. 1. I am still receiving emails from this volunteer saying my account is not caught up and threatening to send me to collections. This is starting to become harassment/fraud as they are sending several inaccurate and bothersome emails to me asking for money they are not owed.2. The townhouses pay around $600k to $1.2M per year in fees that are supposed to go towards townhouse only: Landscaping, roofs, siding, and gutters. Yet somehow my fence which is completely dilapidated was removed from the repair schedule and they are saying I have to request to be on the repair schedule? This was never made clear. Also, the amount of money coming in is being misallocated seeing as how those of us with issues see none of the money and the coffers magically get emptier every quarter though their should be a surplus. So either the money is being misallocated to regular house/non-townhome maintenance/repairs (should not happen) or someone is misappropriating it who works for CA/the community board.3. There is a late document fee on my account which was never approved and was assessed on my account when i was only 20 or 30 dollars over drawn as a direct result of them NOT ANNOUNCING a fee change to any of us. They say it is my responsibility to log in and check the portal on my own every month? No way, they need to be announcing changes in fees and also better showing what these are going towards per #2 above. Thank you ****

NOTE this is a second and unrelated complaint to the first one. Two separate issues. Also, please note this is not about pricing, this is about PROCESSING fees which I never agreed to pay. The issue here is not the price, its the fact I am being charged for something that is usually free which I have no choice but to use and in this case pay an unreasonable fee. This issue is in regards to their hoa fee-paying service. ACH is a common practice these days with 99%+ of businesses offering free ACH. Condo associates charge $2 per transaction. While it may not seem like much, it definitely adds up with each payment. Also, when you consider most vendors pay between $0.00 and $0.50 per transaction, it makes you wonder why this fee is so high and why condominium associates is allowed to profit off of these fees for a process we are REQUIRED to use. That being said, can they please stop charging these fees and refund the money or show proof that they are being charge $2+ per transaction from their vendor? Assuming they are paying nothing or some nominal amount, it makes no sense for them to be charging us, people required to use them to pay through ACH, a $2 fees.