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ComplaintsforStinger Off Road
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Complaint Details
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Initial Complaint
03/23/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed order on 3/16/2023 for 10 radio replacement units, 10 wireless backup cameras, 1 license plate bracket for wireless backup camera, and 1 navigation card for a total of $1608.00 as a bulk order discount was offered to me. Order was shipped on 3/16/2023 and subsequently requested to be returned to the sender by the sender. Received no communication from the business regarding this. Contacted the business via email regarding my packages being returned by their request. They stated that I needed to confirm the order and the items would be shipped back to me. Replied to the email and confirmed the email, only to have them reply and change their answer and state that the order was a bulk order and had to be done over the phone, and that instead of the $1608.00 offered via their website my total would be $15,918.00, but they were authorized to give me a one time discount of 15% bringing the total to $13,530.00. A total of $11,922.00 more than offered online. This is clear and blatant false advertising, bait and switch tactics, as well as deceptive business practices.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.