ComplaintsforConsumer Law Attorneys Corp.

• Initial Complaint

  05/09/2024

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  This company lost a case that I hired them for, I told them this was new to me and that I didnt know what I needed to do. I paid them on a month to month base the communication was horrible. We lost the case and they still continue to take money out of my account when I asked them not to.

  Business response

  05/23/2024

  Hello,

  We have already issued a refund. We have communicated numerous times with client and if client has additional concerns he needs to contact us.

  Refund has already been mailed out.

  Thank you

  Customer response

  05/24/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  10/26/2023

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  I paid this office a total of **** to file my bankruptcy..I started paying in Aug of 2022 finished paying g Aug of 23 and my case has still not been filed and I can get no response from them

  Business response

  10/26/2023

  Hello,

  Prior to this we have left you a message.

  Please call us so we can get this matter resolved.

  Thank you

  *****************, Esq.

  Customer response

  10/31/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

   

  Consumer  law had complied..thank  you 

  
  
  Sincerely,
  
  ***************************

• Initial Complaint

  12/16/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This law firm is filled with rude representative including the attorney and the paralegal. I thought that when you hire an attonert, theyre supposed to work for you not against you or make you feel like youre the problem and we dont need you you need us well this is just what happen in my case. I hired consumer law to negotiate getting me extra time with a pay off for my hoa. I was advised I needed to pay $750.00 initially and $550.00 a month remaining until the case was resolved. I paid the Initial payment and didnt hear anything from this law firm until a month and a few days later. And thats only because I reached out to them because I received a default letter from the opposing council stating it was moving forward with a default due to me not responding. Well thats what I paid my attorney for, to respond on my behalf. Prior to Receiving the default letter I had called several times the week prior to have someone contact me to give me an update because I hadnt heard anything And no one returned my call it was only then I received the default letter and called and demanded someone get on the phone. All of a sudden ****** was available to take my call. So here we are approaching another payment and the representative called for the payment and and I told them I didnt have the money as the payment was due on the 15th of the month and they had already received corresponding information from the opposing party to settle this case out but didnt get me the information until I told them that I didnt have the payment on the 15th. According to the paperwork the corresponding documents came in the day before a payment was due why would I pay you $550 to for a new month of service on that isnt even needed. If you receive corresponding documents for this case to end why did I not receive it on the day that it came in but received the phone call for payment the next day. I am also in the process of reporting this the ******* bar as it is way more that took place than Im willing to sit here and insert. Theyre also threading ti not finish what they were paid to do, which was to advise the other party Id accepted their pay off amount

  Business response

  12/28/2022

  Due to attorney client privilege, we cannot disclose certain information.
  Client retained our services to represent her best interests in the case.
  Legally we did everything to preserve her rights. We have attempted to rectify the problem to no avail.
  She is more than welcome to reach out to us if there is anything she needs. ****************************** ************

  Customer response

  12/29/2022

   
  Complaint: 18598301
  
  I am rejecting this response because:
  You all are full of c*** and others need to be warned. 
  Sincerely,
  
  **************

• Initial Complaint

  03/01/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I continuously receive letters from this law firm that indicates my mortgage lender have filed a foreclosure lawsuit against me to take my home, and they want me to contact them to hire them for the lawsuit. This is not the case. I've even contacted them and told them this and asked that they remove my name from their mailing list, but I am still receiving these mailers. When I spoke to them and asked pointed questions, they could not answer, but wanted me to give them personal information regarsing my mortgage, which is none of their business. I just want them to stop sending these fraudulent mailers to me.

  Business response

  03/29/2022

  Business Response /* (1000, 8, 2022/03/16) */ You have been removed from our mailing list. If you have any questions please feel free to reach out to me. Hope you have a wonderful day. Business Response /* (1000, 9, 2022/03/16) */ Hello, We purchase our data from one of the biggest data providers in the country. We HELP people who are in foreclosure from losing their home. Not sure how or why your information was sent over to us if you are not in foreclosure. I would be more than happy to remove you from our mailing list. However in order for me to do that I need your name and address. If you would like to give me a call I can remove you from our list. My name is Raul N***** and I am the operations manager. My direct line is ************. Hope you have a wonderful day and I apologize for any inconvenience. Consumer Response /* (3000, 11, 2022/03/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) Can the business clarify if my name was removed from their mailing list? One response asks for my name and address to remove my name from their mailing list and the second response indicated that my name was removed. Both responses were given on the same day. Can they confirm that my name was removed from thir mailing list? Thank you.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩